Patrick is an entrepreneur at heart and has held increasingly important roles in the IT industry. Currently he is responsible for Reservations and Sales technology at AMR providing architecture and application development support for over 5,000 agents at 15 domestic and International call centers, in addition to AMR’s global sales force. In previous positions at AMR, Patrick had responsibility for IT infrastructure including data, voice and mobile networks, desktop computing, data centers, IT security and held the position of Chief Privacy Officer.
Prior to his tenure at American Airlines, Patrick held various positions at Citigroup / Associates Bancorp, where he was nominated for a Smithsonian Award for innovation in the Computer Telephony/Customer Relationship Management discipline.
Patrick has been a coach to the founder of MirGroup and continues to guide the efforts.